Privacy Policy

Who we are

Our website address is: https://ecosista.co.uk.

Ecosista is the online store of P Dixon, 91 Wolverton Road, Milton Keynes, MK11 1EH.

Email: shop@ecosista.co.uk

What personal data we collect and why we collect it

We will store data from customer purchases in order to fulfill transactions. This data includes the customer’s name and address, email address and products ordered.  The personal data will be held securely for up to 10 years after the date of purchase.

We will also store personal data from comments sent via our contact form.

Data from these two sources is never used for marketing purposes. It is held securely and is never shared with other parties.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

When visiting our home page a cookie is placed on your device to prevent our postage pop-up displaying every time you visit. This cookie last 3 weeks.

Analytics

We use Google Analytics whose Privacy Statement is below:

“At Google, we are keenly aware of the trust you place in us and our responsibility to keep your privacy and data secure. As part of this responsibility, we let you know what information we collect when you use our products and services, why we collect it, and how we use it to improve your experience. The Google privacy policy & principles describes how we treat personal information when you use Google’s products and services, including Google Analytics.”

Who we share your data with

By using this site you agree that your data may be shared with payment processors PayPal whose own privacy notice can be viewed here.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We keep personal data from contact form entries for six months, analytics records for a year (when they are set up), and customer purchase records for ten years.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

Users data is held securely and the website is encrypted.